Ability for landlord to edit tenant's contact information
planned
D
David Dai
When this feature can be implemented or restored? It's painful have to contact support to make an update.
Danni
marked this post as
planned
Danni
Merged in a post:
Give tenants a nickname
J
Jude Machin
I would like to change the name of my Tennant as a nickname. They go by their middle name and I often have to remember what to call them. I get messages in Turbo Tenant from one name but know them as a different first name. Adding a nickname field would be great.
Danni
Merged in a post:
Changing tenant information
G
GAW Properties
We are unable to update tenant's contact information or add contact information once a tenant has accepted an invitation. Please allow modifications on the landlord portal to change tenant contact info
B
Brandon Carson
I'm having errors that pop-up when updating tenant information. It seems to not recognize that when adding information that is missing. IE Adding an email or phone number, the system gets caught up on tenant details that are already entered.
For example: Tenant has a phone number already entered, I am adding their email. It will say (no matter what I do) that their phone number is already associated with an account and vice versa.
Ray Van
Danni are you still working on this one?
L
Linda Lesane
Continue marketing the leasing property until landlord/manager removes it or until deadline. Please, don't stop marketing the property once a lease is submitted. The tenant and/or landlord may change their minds prior to any transactions and potential move ins.
Danni
Merged in a post:
The ability to update or change our tenant contat information. This was a feature i utilized just a cpl of weeks ago...now we have to contact admin to do updates on our own tenants? Lets leave well enough alone, please put it back the way it was. Thank you!!
B
Brooke Park
Danni
Merged in a post:
correcting a tenant's name without having to delete them
D
Daniel Stephens
Unbelievable! How basic is being able to correct a tenant's misspelled name? According to TT and I quote: "To correct a misspelled tenant name, you'll need to remove the tenant from the lease and add them back with the correct spelling.
Here's how:
Go to your lease agreement
Remove the tenant with the misspelled name
Add them back with the correct spelling
This ensures the correct information displays on the lease
If the updated information isn't showing, clear your browser's cache and cookies, then review the lease again - the corrected name should display properly.
For signed lease agreements with name corrections, you can also create a lease addendum to document the change.
C
CNE Management Inc.
Definately
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