Feature Requests

I do not need my tenants to rate me. I dont want TT asking them this. I would like TT just to be a serious payment platform and work platform not a customer service ad. My tenants all think I am great but every time it asks them, I get a phone call with some tiny thing they need done after they rate me. Since switching to TT I have a 10 fold maintenance request after I get a rating. Most are for things like lightbulbs etc. Please stop asking my tenants these things and just be the platform for us to communicate. Thanks

It would be nice to have a button to request chat/phone support. I can't find it. It shouldn't be so difficult to find if it already exists, but right now it doesn't seem to exist, though there are signs that it does exist, just not findable by me.

Hello, it seems like credits are applied for next payments and not current balances? Could we have this fixed because my delinquency reporting isn't accurate because some accounts have credits but they don't reflect into the reporting which is an error. Also, when I have past resdients who owe a balance, i would like to keep the charge for tracking purposes but apply a full credit to write it off in the system so it is no longer showing in my reporting. When I apply the credit, it does not put the balance at $0 which is a IT issue. Could we please have this fixed? This is essential!

Create a login for Maintenance personnel to login and correspond with Landlords and Renters.

I believe strongly in MFA, but your implementation has failed. Once I added it to the android app it now says "invalid credentials" when I enter them in the app, and doesn't even get to the MFA screen. Same credentials work fine on the website, but it doesn't ask for the MFA I set up, which defeats the purpose completely.

I would like the option placed in the settings where I can select for them to make all balances due required to be paid. There needs to be a setting that makes people pay all balances due. This is a huge issue, especially in the eviction process if they can go in and pay the past due but not all balances. This could cause my case to get thrown out of court.

Four pre-screener questions isn't enough for me. I'd like to be able to add a lot more. Please consider, thank you.

Provide an option to send an automatic Pay or Quit Notice via email and TT messaging when rent is unpaid after X number of days. This will greatly speed up eviction process, when needed.