Ability to delete or (remove) maintenance requests
complete
M
Maintenance
I would like to see separate tabs for different categories of maintenance-open, in progress, resolved, dismissed. Scrolling through dozens of requests is a time waster.
Danni
Merged in a post:
Hide Resolved Maintenance Requests
R
Raul Luca
It would be great to have all Resolved and Dismissed Maintenance Requests hidden from the main related page so that you can more easily see active Requests. I know you can filter for these, but then I have to apply the filter every single time I navigate to the page. Auto applying the filter would be an acceptable solution as well, or separating Resolved/Dismissed into a separate tab like how Renter's are separated.
T
Tony DiBiase
complete
R
Rami Zackaria
Tony DiBiase: Can we disable this feature completely? Tenants use it even if we tell them not to. It’s annoying.
T
Tony DiBiase
Rami Zackaria: Unfortunately, we do not offer the ability to disable the Maintenance feature on your TurboTenant account. In an effort to promote the best practices of landlording, we feel offering an option for tenants to request and track maintenance work is imperative. I will share your feedback about having an option to turning off this feature, as I also agree with you that customization and agency is a high-value feature for landlords.
R
Rami Zackaria
Tony DiBiase: other landlords feel the same see other posts. There are ones not merged with this thread either. Landlords want to disable this. I think it would be great to give that freedom of choice to the people who sign up to use it - landlords.
T
Tony DiBiase
Rami Zackaria: Appreciate the call out here! I'll be sure to share all of this with the Product Team. Thanks again.
R
Rami Zackaria
Tony DiBiase: would also be nice to have the ability to click a button/option to allow us to force an email sent to tenant showing payment overdue and a pay button
T
Tony DiBiase
Merged in a post:
Allow landlord to turn off maintenance requests
R
Rami Zackaria
Landlords would like the ability to turn off maintenance requests for tenants.
T
Tony DiBiase
Merged in a post:
Disable Maintenance Requests
E
Eric Gurna
It would be helpful to have the ability to disable maintenance requests. I have a tenant who is using that system to send rude and harassing messages and I'd like to be able to shut the whole thing down.
T
Tony DiBiase
Merged in a post:
Turn off maintenance requests and messaging access
S
SMM Properties LLC LLC
Have the ability for a Landlord to turn off the maintenance request feature for their tenants. Also the ability to send messages to the Landlord through messaging
T
Tony DiBiase
under review