Auto-Archive messages associated with archived leads/applicants
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Danni
Merged in a post:
Auto Archive
D
David Puckett
An automatical archive feature for both messages as well as the leads/applicants side would be helpful.
Messages from leads and applicants should be archived after the property has been rented (marketing turned off) after a set amount of time say 2-3 weeks.
All leads and applicants for properties that are no longer marketing should be archived after 30 days, as most applications expire at that time anyway.
Automation of this will allow the Landlord to spend less time "cleaning up" our platform.
Danni
Merged in a post:
Archived Leads moved to Active on response
M
MTM Room Rentals LLC
If we archive a lead due to lack of response, and they later message us back, their message shows as a new message in the message box. However, upon reply or reading the message, it disappears from the message box and the lead can only be found by navigating to archived leads. They are effectively lost.
If an archived lead becomes active again by sending us a message, they should automatically be reinstated as an active lead, and the message they sent should be accessible from the message box.
Danni
complete
Danni
Merged in a post:
See/Filter Only Tenant Chats
R
Raul Luca
Would love to be able to filter and/or see only chats from Tenants, and/or be able to archive/hide conversations from Leads or that are older than a certain time period. Most of the year I don't have active Listings so I don't need to see all conversations every had with some random Lead.
Danni
Merged in a post:
Delete Messages
A
ABJ Real Estate Fund
We need a way to delete messages under the message tab. I don't like having all the potential tenant messages meshed in with my actual tenants messages. I'd like to delete or at least archive the ones I don't want to show under my immediate messages.
Danni
Merged in a post:
Archive Leads from Mobile App
T
Toni Barton
Add the ability to archive a lead from the Landlord's account using the Mobile App.
A
Azure Van
I also would like to be able to archive past renters in the Messages screen in the same way. Because I purchased a property that was previously rented via TurboTenant, I somehow inherited all of the renters and chats from the prior owners account that were part of the history of this as well as all other properties. I have one renter at current with no other leads / applicants, but hundreds of renters listed in the Messages window.
T
Tony DiBiase
Merged in a post:
Renter messages
L
Lynd Stringer
Only current tenants messages should show under the renters tab in the LL's messages
T
Tony DiBiase
Merged in a post:
Messages
R
Rob Arlic
Do not reorder messages. I am having a lot of trouble trying to communicate with prospects. Keep the messages in the same order. At present the application orders them as soon as I send a responsee with the newest one on top. That's crazy. Instead, allow the user to reorder them. Also, allow the users to delete or archive messages. I am finding it impossible to do so. I wish to delete message from a prior listing in January. Enable drop down for stock replies to applicants. Drop down can be listing page, screener etc. Your screener is like a puzzle. I have yet to find out what are all the questions. Also, allow me to upload my own.
T
Tony DiBiase
under review
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