We have tenants entering in multiple maintenance requests with not enough information to set up service and requests for maintenance on items that are the tenant's responsibility. I would like the ability to require a minimum amount of information when the tenant submits the maintenance request and the ability to reject requests that don't have enough information or are tenant responsibility. I reach out to the tenants through messages in TT, text messages, phone calls and some of the tenants don't respond. I have been closing after 2 weeks, but it would be better to have a minimum requirement and reject them back to the tenant when they don't provide it.

For example, right now the tenant can submit a request with one word like "sink" and no information. Another example is a tenant put in for the light not working, but they need to change the light bulb.