Credit a payment
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Danni
Merged in a post:
Give Credit
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David Duron
Would love a way to credit a tenant instead of going in and changing the rent and then changing it back after that month.
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Marketing Team
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M
Marketing Team
The ability to credit leases is now available in TurboTenant!
Whether you need to reimburse a tenant for repairs, refund overpayments, credit back late fees you've forgiven, or any other reason you need to apply a credit, you can now handle it all.
Tenants are notified when credits are applied, credits apply automatically to the next payment made on the lease, and everything stays organized in your history of sent charges.
To get started, click into the Payments page, click the Actions button on the top right of your screen & select the new Create credit option. From here, you simply:
- Select which lease you’d like to apply the credit to
- Enter the credit amount
- Add an optional description for you and/or your tenant
NOTE: This can also be done from the Leases page after clicking into your specific lease.
We appreciate your feedback on this feature! It helps us improve the rental experience for all of our landlords.
Check out our Help Center article for more details: https://support.turbotenant.com/en/articles/11844301-lease-credits
Cheers,
The TurboTenant Team
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Dustyn Blasig
Thank you, this will be useful!
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Jason Meade
Marketing Team great job guys, not used it yet, But this has came up many times. I am sure it will be used in the future , will it actually send them funds back or just credit amounts in TT
Luciano Vizza
Jason Meade it will just credit the amounts in TT. We are hoping to have the ability for you all to return funds (mostly for the security deposits) by the end of the year!
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Jason Meade
Luciano Vizza that would be amazing .
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Laird Knight
Please, please, please add this feature. I've been requesting it for years.
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Laird Knight
Finally! Thank you!
Danni
Merged in a post:
Need Way to Issue Tenant a $ Credit Amount
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Taylor Christman
Please add a way to give a tenant a credit off their rent for the month. Just like you can add a charge, please add a way to deduct off the rent due.
Roscoe LP
any update on when this feature will be rolled out? given it was requested ~2 years ago and is an extremely common issue, I'd hope this would get prioritized. Thank you!
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DeRon Jordan
Yes please! The platform needs various types of credits and refunds as Derek Cedillo laid out. I would love to be able to electronically return a security deposit instead of cutting a check and mailing it. The more processes that can be handled from within TurboTenant, the better!
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Jason Meade
Again this month a tenant get a credit and we have no way to credit them. This comes up often . Please get this feature soon
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Shonda Avery
Jason Meade Ditto problem. Please allow credits in the system!
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Gwendolyn Bowers
I would also like to credit my customer for an expense they incurred. When will this feature be made available.
Danni
Merged in a post:
Allow over payment
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Orange Door Properties
My tenant over pays by a little bit every month but the system does not allow me to put the total amount in and have a credit available for them to use. Currently I have to manually calculate the overpayment, then manually enter the next month's rent charge, then apply the additional amount. Additionally, it would be great if we could accelerate a recurring charge rather than having to enter a one-time charge, then go back and alter the recurring charge. However if we could put in a payment that leaves a credit amount, this amount could just be applied when the recurring charge is automatically issued.
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