Mass Emails or Messages to Tenants
in progress
Danni
Merged in a post:
Goodwill Messages
R
Renee Eure
I’d love the ability to send automated goodwill messages to tenants for occasions like birthdays, holidays, lease anniversaries etc. I do this outside of the platform and light touchpoints like these help foster a positive landlord-tenant relationship. It gives us a reason to reach out to Tenants for something positive/thoughtful over the course of the lease term. Ideally Landlords could customize message templates and select which occasions to recognize, making it easy to maintain goodwill without manual effort seamlessly from within the platform.
Thanks for considering! 😁
R
Renee Eure
Hey Sara thanks for reviewing my idea! I am aware of the Quick Replies feature, but unless I am mistaken there is no option to pre-schedule or automate those messages and the formatting is limited. So for context, in Gmail I create a series of templates for key milestones each year, some are text based and others are just an image or gif (attached an example). Then I schedule out their sends for the entire year so that I don't have to think about them later. One and done. I also manage my lease renewal communications and fall/spring maintenance reminders this way. Again it's just a nice/easy way to keep in touch with my Tenant with minimal effort. Would love to see this functionality one day in the platform...where on Jan 1st there's a Tenant communications 'checklist' of pre designed templates that Landlords could select from to automatically send to their Tenants for the year. But good 'ol Gmail gets the job done for now Lol. Take care 😉
Sara Capra
What thoughtful gestures! Something you can use today in the platform is Quick Replies. If you click on the "+" icon within Messages or from the Chat bubble in the bottom right corner, you'll see a message icon. If you click that you can create templates to send whenever you like! Click on or paste this URL into your browser to see a screenshot of what I'm referring to: https://share.zight.com/P8uKDExx
C
Chris wells
Yes please add this capability to mass message tenants by property or group message at once
Sara Capra
in progress
Danni
Merged in a post:
Automatic Responses
J
JRP Properties LLC
Having the ability to send automated messages through the messaging tab. Ex). Business hours, vacations, etc.
Danni
under review